Get in Touch

We're here to help you with any questions about our loan services. Our customer support team is available 7 days a week to assist you with your loan application and provide guidance.

Contact Information

Email

Email Support

news@dntwholesale.com

We'll respond within 2 hours during business hours
Working Hours

Working Hours

Monday to Sunday

08:00 - 18:00 (IST)
Office Location

Office Address

B-201 GOKULDHAM, CHILODANR, AKSHAR BANGLOWS

Gandhinagar, Gujarat, India - 382355

Online Customer Support

Our dedicated customer support team is available to help you with loan applications, technical issues, and general inquiries. Get instant assistance through our multiple support channels.

Live Chat Support

Get instant help with our 24/7 live chat system. Our AI-powered chatbot can answer common questions and connect you to a human agent when needed.

Start Chat

WhatsApp Support

Send us a message on WhatsApp for quick responses. Perfect for sharing documents and getting step-by-step guidance.

Message Us
Customer Support

Technical Support

App Support

App Technical Issues

Having trouble with our mobile app? Our technical team can help with login issues, app crashes, and performance problems.

Security Support

Security & Privacy

Questions about data security, privacy policies, or account protection? Our security experts are here to help.

Payment Support

Payment & Transactions

Need help with loan disbursement, repayment schedules, or payment processing? Our finance team is ready to assist.

Send Us a Message

Response Time

We typically respond to all inquiries within 2 hours during business hours (08:00-18:00 IST).

What to Include

  • Your loan application ID (if applicable)
  • Specific details about your issue
  • Any error messages you're seeing
  • Screenshots if relevant

Emergency Support

For urgent loan-related issues, please use our live chat or WhatsApp support for immediate assistance.

Frequently Asked Questions

How long does it take to get a loan approved?

Most loan applications are approved within 24 hours. The entire process from application to disbursement typically takes 1-2 business days.

What documents do I need to apply for a loan?

You only need a valid government-issued ID proof (Aadhaar Card, PAN Card, or Driving License) to apply for a loan with FastFunder.

Is my personal information secure?

Yes, we use bank-grade encryption and follow strict data protection protocols. Your information is never shared with unauthorized parties.

What are the interest rates and fees?

Our annual interest rate starts from 18% with no hidden fees. The total cost is transparent and clearly communicated before loan approval.

Can I repay my loan early?

Yes, you can repay your loan early without any prepayment penalties. Early repayment can also help reduce your total interest cost.

What if I have trouble making payments?

Contact our customer support team immediately if you're having difficulty with payments. We can work with you to find a suitable solution.