Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data.

Overview

Welcome to FastFundr (hereinafter referred to as "this application" or "we"). This application is developed and provided by DEVINETOUCH WHOLESALE LLP Company. We attach great importance to the security and privacy of your personal information and are committed to providing you with a trustworthy financial service experience.

This Privacy Policy will explain to you how we collect, use, store, disclose and protect your personal information during your use of this application, and explain your rights in data processing.

Before using this application, please read and fully understand the content of this policy. If you choose to use FastFundr, it means that you have understood and agreed that we will process your relevant information in accordance with this policy.

Changes to the Privacy Policy

We may revise this Privacy Policy based on business development, technological updates, or changes in laws and regulations. If there are major changes to the policy, we will inform you through in-app privacy policy version changes, website announcements, etc. Please check this policy regularly to learn the latest content. If you have any questions about the changed privacy policy, you can suspend the use of our services and contact customer service for policy interpretation.

Purpose of collecting information

We collect your personal information to better provide you with loan services, including but not limited to:

  • Identity verification: ensure the authenticity of the user's identity and prevent fraud.
  • Loan matching: recommend suitable loan products based on your needs and credit status.
  • Service optimization: analyze user behavior, improve application functions and service quality.
  • Compliance: comply with relevant laws and regulations and fulfill legal obligations.
  • Communication and support: send you important notifications or customer support information via email or SMS.

Specific information collected

Personal information

When you register with FastFundr, in order to help you complete the registration and use our subsequent services normally, we will ask you to provide the following personal information, including name, gender, mobile phone number, ID number, etc. It is used to establish basic information of account and personal identity, complete identity authentication and quota assessment in loan services, and prevent fraud risks.

Device information

In order to ensure that the service can run smoothly on your device and continuously optimize the user experience, we will collect relevant device information when you use our services, including operating system version, Android ID, network status, etc. It helps us adapt the application interface and functions to ensure the compatibility of the application software with the system and push updates suitable for your system in a timely manner.

Financial information

When you use this application, we will ask you to provide relevant financial information. This includes your bank account details, transaction history, credit record, etc. It is used to assess your credit and prevent fraud.

Camera permissions

In order to provide more secure and personalized services, FastFundr will request access to your mobile device camera. Verify your identity through face recognition to ensure that account operations are performed by the account holder himself. When necessary, we will collect your photos as part of the service, such as customizing your avatar or performing identity-related service operations.

Social account information

When you use the loan service of this application, we need you to fill in the relevant information of your social account (such as WhatsApp account, email address, etc.). It is used to identify users and make account notifications and communications. We ensure that these operations will be carried out with your explicit consent, and the collected information will be uploaded to https://etechl.matchenorthe.com/ for encrypted storage. The data we collect is only used to apply for loans and is shared in accordance with the data sharing principle. We will not sell or illegally disclose your personal data.

Google Advertising ID

When you use FastFundr's loan service, we will collect your Google Advertising ID to optimize and analyze advertising, personalize display based on behavior and interests, and improve your user experience.

Third-party information service and data sharing instructions

We always put user data security and privacy protection first, and strictly abide by relevant laws and regulations and platform data processing standards. All collected data is only used to implement loan application functions, optimize service experience and improve platform operation efficiency. Without user authorization, we will never sell, rent or disclose your personal information to unrelated third parties.

In the following necessary circumstances, we may share some of your data with relevant parties, but all sharing behaviors are based on the principles of legality, legitimacy and minimum necessity:

Loan institutions authorized or applied by you

In order to complete the loan application and approval process, we will pass the application information to the loan service provider of your choice according to your authorization.

Cooperating financial service institutions

Assist us in evaluating application information, providing credit services and risk control support.

Cooperation description

Loan funds, risk control approval, loan disbursement and repayment all come from NBFC institutions

NBFC company name: D O S Lease & Finance Pvt. Ltd.

CIN: U65910DL1993PTC052192

NBFC License No.: B-14.01748

NBFC Company Website: https://www.doslease.co/#partners

Third-party service providers

Including third-party SDK services we access (such as advertising attribution, device identification, liveness detection, etc.), used for function implementation and service quality improvement.

Subsidiaries, affiliated companies and employees of the platform

Used for system maintenance, customer service support, data processing and risk control modeling and other operational links.

Audit agencies required by the government or regulators

Users conduct annual reviews to ensure that the issuance and recovery of funds meet the requirements of the regulators.

The above parties are all indispensable partners in the platform's business processes and do not constitute "unrelated third parties". We define "unrelated third parties" as any external organization or individual that is not directly related to the platform's business, technical support, and financial service processes.

To ensure the security of your data, we have set up strict data protection agreements for all partners, clearly stating that they shall not use data for any purpose beyond the scope of authorization. If you have any questions about the data sharing mechanism, please feel free to consult through our customer service channels.

How to use information

The information we collect will be used for the following purposes:

  • Processing loan applications: Based on the information you provide, assess your loan eligibility and match suitable loan products.
  • Personalized services: Provide customized loan plans and service recommendations based on your usage habits and preferences.
  • Improving product functions: Optimizing application interface, functions and performance by analyzing user behavior data.
  • Sending notifications: Sending you notifications related to loan applications, account status, service updates, etc.
  • Legal compliance: Providing information to regulators or law enforcement agencies when necessary to fulfill legal obligations.

Information Storage and Protection Instructions

We attach great importance to the security of user personal information. All data will be encrypted and stored in protected servers, and security measures that meet industry standards will be taken, including firewalls, encrypted transmission, access control, etc., to prevent data from unauthorized access, leakage, tampering or damage.

We will only retain your personal information for the period necessary to achieve the purposes stated in this Privacy Policy, unless otherwise required by laws and regulations or the user authorizes an extension. Under normal circumstances:

  • General registration information and operation records: will be deleted or anonymized within a reasonable period after you cancel your account;
  • Loan application and order information: In order to meet the compliance requirements of regulators (such as financial regulators and tax authorities) for data retention, we will retain relevant information for at least 5 years from the date you apply for a loan order, even if the loan has been settled;

During this period, all information will be limited to regulatory audits, dispute resolution, risk control analysis and other compliance purposes, and will not be used for other purposes.

We promise not to retain any of your personal data beyond the necessary period. If the legal basis for not retaining it after the expiration of the period becomes invalid, or if the data is not necessary to be retained, we will securely delete it or perform irreversible anonymization.

If you have any questions about the specific method or period of data storage, please contact us through the contact information provided in the Privacy Policy.

Account and Data Deletion

Users can decide to retain and delete their personal information in FastFundr products. We respect and cooperate with users' deletion requests. If you want to delete your FastFundr account and related data, please provide a data deletion request through the data deletion link or the function in the application. We will process your request after verifying your identity within 2 working days. Please note that after deleting your account, your account information will be completely cleared and cannot be restored, and your order information will be anonymized.

Please ensure that all loans on the platform have been settled when submitting an application for account deletion. At the same time, FastFundr does not provide any paid data deletion or customer service support activities, so please protect your personal information and account security to avoid financial fraud.

Data deletion link: https://fastfundrcoo.com/deleteDataOfUser.

Protection of minors

FastFundr does not provide services to minors. If we find that we have accidentally collected information about minors, we will immediately delete the relevant data. If you are the guardian of a minor and find that they have used our services without authorization, please contact us immediately and we will take appropriate measures.

How to protect data security

We take a variety of technical and management measures to protect your data security, including but not limited to:

  • Data encryption: Encrypt your information during transmission and storage.
  • Access control: Strictly limit the access rights of employees and third-party service providers to data.
  • Security audit: Regularly conduct security checks and vulnerability scans to ensure the security of the system.
  • Employee training: Provide privacy protection training to employees to ensure that they understand and comply with relevant policies and regulations.

Contact Us

If you have any questions, suggestions or complaints, please contact us through the following methods.

Company Name: DEVINETOUCH WHOLESALE LLP

Company Address: B-201 GOKULDHAM, CHILODANR, AKSHAR BANGLOWS, Gandhinagar, Gujarat, India - 382355

Working Hours: Monday to Sunday 08:00-18:00

Customer Service Email: news@dntwholesale.com

Our professional team will respond to your questions as soon as possible and provide necessary help and support.